What if
we develop the first holistic patient experience for children with heart disease?


Visualizing thoughts
For almost 10 years, Dr. Julia Lemmer, cardiologist at the German Heart Center Munich, has had the question in her head: What if she could create a place to support all people with congenital heart defects in their development and encourage them to develop their full potential?
Together with the Kinderherzen e.V. Foundation, we had the opportunity to find possible solutions in a vision sprint and the task of making the future visible.
The challenge was therefore to develop an image and concept based on pure thought that, in addition to medical requirements, also takes into account the mental and emotional needs of those affected and makes life easier for everyone around them.

McKinsey E-Health Monitor 2023/24
Co-creating hybrid holism
Elaborating a common deep-rooted question led us to dive into several sessions of understanding, sharing insights and figure out essential needs through intense interviews and more.







Some glimpses
Give it a name & frame






From a medical island to a connected living space.
Coming from all the overarching approach to support Betroffene and their Angehörigen as well as the Experts meant to find a solution that bridges local services with remote actions.
How could we ensure generating a seamless experience and do not lose into a fragmental measures?
The answer is a Lumea as a bridge building companion – connecting both worlds, physical and digital.







Any take-aways?
Want to make your thoughts visible?
